In a joint survey conducted by Corporate Ediscovery and Zapproved, 185 in-house ediscovery professionals reported on trends and practices about their litigation portfolios, processes across the EDRM, departmental objectives, and challenges.
The survey results indicate that corporate legal departments prioritize streamlining and modernizing operations as a top priority, with reducing ediscovery costs, and ensuring data security and privacy, next in importance. Corporations are not uniformly taking the steps to address these priorities though. The majority of in-house legal teams still employ either manual processes or legacy on-premise software options for managing ediscovery. Implementation of best practices, such as processing and culling data in-house before being sent to a third party for review, have a low adoption rate.
“The survey results paint an intriguing picture of struggle. With pressure to improve efficiency, security, and bottom line costs, corporate legal teams have clearly identified the pressing need to modernize their operations,” said Rebecca Sprynczynatyk, Senior Director of Marketing, Zapproved. “But they haven’t figured out to overcome budget and staffing hurdles to upgrade from outdated processes and systems. So they’re still engaging in practices that are opposed to their organizational goals.”
Security is another concern that isn’t translating to solutions development. Businesses rating security as a priority are significantly better at adopting secure data handling practices – examples include hosting data in a corporate-controlled environment rather than sending it to third-parties, and having a process to dispose of data after matter resolution – but adoption rates are still below 40 percent overall.